As a non-librarian who works for a Library – I have done most of my work from home in the past couple of months. I’ve spent lots of time thinking about the best way to support the staff at Brooklyn Public Library as they continue or return to work. I’ve taught myself enough about Zoom to teach staff how to get virtual programs and meetings up and running using it as a platform. I’ve brainstormed, visualized, and played devil’s advocate for countless ideas on reopening. I’ve spent hours in the living rooms, kitchens, and dining room tables of staff who are reporting in from wherever they are. I’ve watched kids practice musical instruments in the background as my (thankfully muted) colleagues winced to try to tune out the noise and hear the meeting they were in.

Library staff are often lauded for the work they do FOR the library, but in reality, they ARE the library. We need our buildings as community anchors, don’t get me wrong, but we can continue to be a support – and even reach new audiences! – for our communities in creative and innovative ways through times like this. I’m so impressed by how nimble we have become and how generous we remain as an industry.

Do you have a story about your library? Share a post it note at